Services

Implementation & Training

Conversion

Lightbeam's experienced data conversion team will expertly manage your migration to the new system. The process begins with an in-depth review of the current data and storage. Based on this review, we develop and review a plan with you. We then develop an automated data conversion utility which will copy data from existing systems into the new database. The utility will be tested throughout the development process, then a full test-run is completed to ensure the final conversion is painless.

Implementation

Lightbeam will assign a project manager that will direct the implementation process including discovery, detailed implementation planning, training plan preparation, a project kick-off meeting, and ongoing oversight of the process. We use a professional project management approach with milestones, critical path items, integrated timelines, assigned responsibilities, tracking, notes, etc. You'll have online access to shared project documents throughout the project.

Training

Training is typically done using a "Train-the-Trainer" methodology; however, we can modify the training program to suit your timeline and adjust for resource availability. Our trainers are highly qualified and experienced and use professionally prepared programs to make sure the training is as effective as possible. We also use the most current learning management systems to track participant progress.