Industry Article
Answering Machines
Enhancing provider experience through clinical AI
The Quadruple Aim, originally conceived as an extension of the well-established Triple Aim, introduces the imperative of improving the experience of healthcare providers alongside the conventional goals of enhancing patient outcomes, reducing costs, and improving population health. However, a growing concern is emerging that in the pursuit of the Quadruple Aim, the scales may be tilting toward improving quality, cost, and patient experience, potentially neglecting the well-being of healthcare providers.
Clinical artificial intelligence (AI) can play a pivotal role in rectifying this imbalance. Specifically, AI has the potential to improve efficiency and effectiveness in patient care and population health, leading to a better provider experience through improved satisfaction and reduced burnout.
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