How Saint Peter’s University Hospital Cut ED Visits by 7% Using AI to Uncover Hidden Social Determinant Needs

Saint Peter’s University Hospital in New Jersey used Lightbeam AI to identify patients at risk due to social determinants of health—like food insecurity and lack of transportation. By integrating AI insights into care workflows, the hospital’s team could efficiently match high-need patients to food and transportation programs at the point of care.

Key Outcomes:

• 7.1% reduction in ED visits among high-risk patients

• 9.5% ED visit rate for patients receiving AI-guided interventions vs. 16.7% for similar patients without intervention

• Increased use of food and transportation support programs

Lightbeam AI enabled Saint Peter’s to proactively address hidden social needs, improve care for vulnerable patients, and deliver measurable results.

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