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Thought Leadership Series

Engaging and Managing Patients with Complex Care Needs

Based on the strategies documented in the Office of Inspector General July study, "ACOs' Strategies for Transitioning to Value-Based Care: Lessons From the Medicare Shared Savings Program."

Tinu Pulickal Jessica Scruton, BSN, RN, CCM

While physician participation is vital, convincing patients to act on information is the real objective of any campaign. Lightbeam Advisor, Tinu Pulickal, and Clinical Transformation Advisor, Jessica Scruton, BSN, RN, CCM, are talking about foundational strategies that can work hand in hand to help close care gaps and set patients on track to healthier lifestyles. The crossover episode will include:

  • The importance of annual wellness visits (AWVs), a Medicare preventative service that may predict future concerns, such as the development of chronic conditions.
  • A lack of patient engagement can often be attributed to a lack of education on essential healthcare topics.
  • The incorporation of care coordinators into practices to help manage the needs of complex care patients.
  • The provision of care outside of a doctor's office to treat patients in between appointments.

Providers can do everything right, but in the end, it is up to patients to set the course for their health.

 Presented by Tinu Pulickal and Jessica Scruton, BSN, RN, CCM
 Lightbeam Health Solutions

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