Automated Patient Engagement & RPM
Lightbeam’s award-winning platform delivers continuous clinical insights through simple phone and text interactions, empowering care teams to prevent avoidable utilization at population scale.
Rising-risk patients drive avoidable ED visits and hospitalizations, yet care teams often lack the capacity, visibility, and tools required to intervene early. Traditional device-based RPM introduces high-costs, technical barriers, and workflow friction that prevent scalable population engagement.
Limited staffing makes proactive outreach impossible, leading to missed opportunities and reactive care.
Shipping logistics, internet requirements, and technical literacy issues stall adoption.
Avoidable events drain financial performance and threaten success in VBC contracts.
SDOH, clinical, and behavioral insights live in silos, making it difficult to prioritize who needs help first.
Lightbeam transforms care management by replacing manual outbound outreach with automated, intelligent inbound patient insights. No devices. No apps. No FTE burden.
- Reach a dramatically larger patient population using simple phone and text interactions
- 30+ clinical pathways automatically delivering continuous insights without adding burden.
- Route only the highest-need patients to care teams with AI-informed recommendations.
- Improve outcomes and VBC performance w/ continuous monitoring and early intervention
- Improve chronic & behavioral health outcomes at scale through sustained engagement.
- Lower preventable admissions, extend reach, and maximize shared savings revenue.
Lightbeam converts manual outreach into automated, high-yield patient insights using simple text and voice interactions. No technical skill required, just a phone.
- Device-Free Monitoring – Uses landlines, basic phones, or smartphones. No app downloads, no Bluetooth pairing, no device shipping.
- Automated, Condition-Specific Outreach – Supports 30+ evidence-based clinical programs including COPD, CHF, diabetes, hypertension, depression, and post-discharge.
- Real-Time Risk Detection – Identifies worsening symptoms and triggers immediate escalations when needed.
- Integrated AI Care Orchestration – Recommendations for care teams, from scheduling a visit to medication review or sending follow-up assessments.
- Seamless Workflow Integration – Combines DRPM insights with claims, EHR, ADT, and SDOH data for a complete patient view.
- Multilingual & Accessible – Built for all populations, including rural, low-income, low connectivity, and low literacy.
CHF ED visits
54,000 Patients and $53 Million in Cost Savings
Midwest Health System serves patients across MI, AK, OK, and KA and provides care regionally through Midwest Health Virtual, one of the first enterprisewide telehealth services in the US.
Discover how they transformed their care management strategy with Deviceless RPM, centralized 24/7 care management teams, and streamlined workflows to reach more patients, faster, and with less resources.
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