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Client Case Study

Vanguard Medical Group Reduces Leakage By 75% with Data-Driven Referral Management

Vanguard Medical Group (VMG) is made of 10 primary and specialty care practices serving over 50,000 patients in the state of New Jersey. Like many medical groups today, VMG knew they had a problem with referrals going out-of-network and had no process to close the loop or measure the clinical and financial impacts.

OUTCOMES

  • Reduced leakage by 75%
  • Reduced Medicare Part B and commercial costs by 10%
  • Increased outbound referral visibility by 100%
  • Increased patient engagement with automated texts by 64%

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