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Client Success Story

Chronic Care Management Programs Help Kootenai Care Network Reduce Costs, Improve Outcomes

Estimates show that more than two-thirds of the 40 million Medicare fee-for-service beneficiaries are diagnosed with more than one chronic condition. Leveraging Lightbeam’s industry-leading analytics, Kootenai Care Network, a large, clinically integrated network that spans northern Idaho and Spokane, Washington, transformed their chronic care management programs into data-driven patient engagement campaigns. The results were phenomenal—better patient outcomes, reduced unnecessary utilization, and significant savings. 

Kootenai Case Study Thumbnail


  • 12% decrease in total medical PMPM expenditures 
  • 16% decrease in total professional PMPM expenditures 
  • 13% decrease in total inpatient PMPM expenditures 
  • 26% decrease in hospital admissions per thousand patients 
  • 15% decrease in ED visits per thousand patients 

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