Lightbeam’s Deviceless RPM® ranks #1 Best in KLAS® for 2024. Read the press release to learn more.

Client Success Story

OSF Engages 17,000 Medicaid Patients in RPM, Aligning Cost & Intensity of Care Resources with Patient Risk

To meet the needs of its diverse Medicaid population, OSF segmented patients into Deviceless Remote Patient Monitoring (RPM) programs based on risk and disease burden, ensuring patients received the relevant outreach, assessment questions, and messages. It was important to not only engage the high-risk patients with chronic conditions; OSF also sought to support low- and rising-risk patients in taking healthy preventive measures.

Download the case study to learn how OSF’s Deviceless RPM workflows swiftly aligned Medicaid patients with the resources they needed based on their risk and intensity of care to improve health outcomes and ensure patient satisfaction.

OSF observed the following results in their Medicaid population:

  • 2-point decrease in HbA1c for diabetic patients with 9% baseline
  • 9 mmHg drop in sBP and 02 drop in dBP for hypertension patients with 160+ baseline
  • 89/9 patient satisfaction scores across all programs
  • <1hr Avg. alert response rate enabled timely response across all chronic condition programs

“Leveraging Deviceless RPM means larger volumes of patients are engaged at once, with the added bonus that our Digital Health Navigator workloads remain steady and manageable.”

– Courtney Pilat, MSHI, RN, BSN Director of Digital Care Development at OSF HealthCare
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